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8.0Rating
Very GoodRated by Guests
658Reviews
What to expect
Pros
- 🌟Exceptional staff members like Mr. Berkan, Mr. Kadir, Ms. Azra, and Mr. Sinan were highly praised for their service.
- 🏨Modern and clean facilities contributed to a comfortable stay.
- 🤝Friendly and helpful staff members such as Okan, Deniz, and Mr. Kadir were highlighted for their assistance.
- 🛏️Spacious and luxurious rooms with comfortable amenities were appreciated.
- 🌺Beautiful lobby and well-maintained common areas added to the overall ambiance.
- 🏋️♂️Great spa and gym facilities received positive feedback.
- 🛣️Convenient location near shopping centers and malls was a plus point for travelers.
- 🌞Outdoor pool and indoor pool provided a relaxing environment for guests.
- 👍Efficient service from bellboys and cleaning staff was acknowledged.
- 💼Good business-friendly amenities and services were available for corporate travelers.
Cons
- 🍔Breakfast buffet was overcrowded and lacked proper organization.
- 🚗Challenges with the hotel's location, including traffic congestion and distance from attractions.
- 💧Issues with room cleanliness and maintenance, including humidity, bad smells, and malfunctioning facilities.
- 🔊Noise disturbances, such as loud music in the gym or conversations in the sauna, affected some guests' relaxation.
- 💸Some guests found the hotel overpriced for the services and facilities provided.
- 🛎️Unsatisfactory experiences with certain staff members, including rudeness, unresponsiveness, and inaccurate billing.
- 🏊♂️Disappointment over the closure or lack of a working swimming pool.
- 🍽️Issues with food quality, variety, or allergen information in the breakfast buffet.
- 🧹Complaints about inadequate room cleaning, including dusty areas, stained linens, and lack of regular cleaning services.
- 🛠️Concerns about the need for renovations, repairs, and updates in certain parts of the property.
What this place has to offer
Things to do and ways to relaxFitness center, Foot bath, Game room, Hammam, Hot tub, Massage, Public bath, Sauna, Spa, Spa/sauna, Steamroom, Table tennis
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Restaurant [kosher]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Turkish
Where you'll be sleeping


















70 m²
Presidential Suite
1 king bed & 1 sofa bed


















35 m²
Deluxe King Room
1 king bed


















39 m²
Apartment
1 single bed












70 m²
Residential Grand Room
2 queen beds or 1 sofa bed











35 m²
Deluxe Twin Room
2 single beds










55 m²
Residential City View Room
1 queen bed and 1 sofa bed









38 m²
Apartment
1 king bed











Deluxe Suite
1 king bed










45 m²
Grand Deluxe King Room
1 king bed











55 m²
Apartment 1 Bedroom Suite
1 sofa bed
What other guests say about this hotel
Is this hotel improving or worsening?
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