Holiday Inn Dubai Al-Maktoum Airport
9.5Rating
ExceptionalRated by Guests
671Reviews
What to expect
Pros
- 🌟Excellent service provided by staff members like Ignatius, Joe Ann, and Chef Majid
- 👍Friendly and accommodating staff members like Joseph, Duncan, and Jhobie
- 🏊Great facilities such as swimming pool, gym, and all-day dining restaurant
- 🥇Consistent professionalism displayed by front office staff Lovepreet and Mahmoud
- 🍴Delicious and varied food options, especially appreciated by guests like May Nine Nine and May Thu
- 😊Welcoming atmosphere and cozy experience provided by staff members like Jovelyn and Joeann
- 💖Staff members like Muhammad Salman and Jovelyn providing amazing services at the reception
- 👏Efficient and helpful reservation team members like Medhat and Yahia
- 🛏️Comfortable and well-maintained rooms, ensuring a pleasant stay for guests
- 🍳Amazing breakfast with a wide variety of food options, especially appreciated by guests like Mazen
Cons
- 👎Issues with room cleanliness and oversight in certain areas
- 💲Sudden price increases observed during the stay, leading to dissatisfaction
- 😡Poor communication and rude behavior experienced from certain staff members and managers
- 🌆Hotel located far from Dubai downtown and major tourist attractions, causing inconvenience for some guests
- 🛁Bathrooms in poor condition with issues like damaged showers and water quality concerns
- 🏝️Limited food options and presentation concerns in the restaurant
- 🕒Slow response times and late handling of requests reported by guests
- 🚿Laundry and room availability issues causing inconvenience for guests
- 🤷Inconsistent service quality and room cleanliness reported by some guests
- 🔇Lack of soundproofing or noise disturbances affecting guest comfort in rooms
What this place has to offer
Things to do and ways to relaxFitness center, Foot bath, Massage, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Filipino, Hindi, French, Arabic, Russian
Where you'll be sleeping
35 m²
Premium Room
1 queen bed or 2 single beds or 1 double bed or 1 single bed or 1 super king bed & 2 single beds or 1 king bed
Standard Room
1 single bed or 1 super king bed or 1 double bed & 2 single beds or 1 queen bed or 1 king bed
35 m²
2 Twin Standard Pool View
2 single beds
60 m²
One-Bedroom Suite with City View
1 sofa bed and 1 king bed
35 m²
1 King Standard City View
1 king bed
35 m²
2 Twin Standard City View
2 single beds
60 m²
One-Bedroom Suite Pool View
1 sofa bed and 1 king bed
1 Bedroom, Pool View
1 king bed or 1 super king bed
35 m²
King Location Room - Non-Smoking
1 king bed
35 m²
Standard Room
2 single beds or 1 king bed
What other guests say about this hotel
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